Company Name: Convergys Corporation
Convergys provides outsourced customer management services to companies around the world. Their services are provided in over 50 languages and from locations around the globe. The company’s customer service capabilities include:
- Analytics
- Collections
- Customer care
- End-to-end selling
- Home agent
- Tech support
The company is one of the largest customer management companies in the industry and provides their services through multiple channels (agent, chat, email , voice, etc.)
Ticker Symbol: CVG (New York Stock Exchange)
Company Website: www.convergys.com
Social Media:
Headquarters: Cincinnati, Ohio